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Posting My First Event as a Customer

Welcome to illuno! This quick guide walks you through how to post your first event and schedule off-duty law enforcement officers for your location.

Briggs Peus avatar
Written by Briggs Peus
Updated this week

🧭 Posting Your First Event as a Customer

🎥 Watch the video:
👉 How to Post Your First Event on illuno

✅ Step 1: Log In

  1. Visit app.illuno.com.

  2. Click Sign in with ID.me and complete your login or verification.

🏢 Step 2: Go to “My Events”

  1. Once logged in, open your dashboard.

  2. Click Create New Event to begin setting up your first post.

🗓️ Step 3: Enter Event Details

You’ll be prompted to provide:

  • Event name

  • Date and time

  • Location

  • Number of officers needed

  • Shift notes or special instructions (optional)

💡 Tip: Follow the on-screen prompts — the system will guide you step by step.

💵 Step 4: Review

  1. Once you’ve entered all details, click Review & Submit.

  2. Your event will be reviewed and assigned an hourly rate.

  3. After approval, click Post Event — your job will immediately go live to qualified, verified law enforcement officers in your area.

  4. You’ll receive notifications as officers accept shifts.

📊 Step 5: Manage Your Event

After posting, you can:

  • View confirmed officers

  • Edit shifts

  • Message assigned officers directly from your dashboard

⚙️ Need Help?

If you need assistance, open the Chat icon in the bottom-right corner of your screen, or visit our Customer Help Center for more guides.

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